Shipping Information
This page concerns orders from the UK. Read about shipping time, delivery price, delivery options, tracking and customs/tax.
Shipping time
3-5 business days, for orders with all items in stock. The expected delivery date will be shown clearly during the checkout process and the order confirmation. Notice that we do not ship your order before all the items are in stock.
You will receive an e-mail notification if the shipment of your order has been delayed.
Delivery - prices and options
Delivery option | Expected delivery time | Order Value: £0-59 | Order Value: £59+ |
GLS Home: Delivery to your address | 3-5 business days | £5.95 | Free |
Note: Some products may be subject to an additional fee if our delivery companies classify them as oversized items. All additional costs will be shown at the checkout.
Delivery abroad
See prices for delivery to designated countries in Europe.
Tracking
When your order is shipped, you will receive an email with a link to the Track-and-Trace information of your parcel.
Customs and Tax
All prices include 20% or 0% VAT.
VAT Refund
If you are a citizen of a non-EU country and received an order with VAT (delivery to a country within the EU), then you can get a refund of the VAT that you paid. In order to do that, you have to send us the original invoice with a stamp from the customs of the country in EU, you are leaving, when travelling back to your homeland. This document needs to be sent to SkatePro latest 2½ months after the goods have been exported outside the EU. Please note that we can only accept the request if the goods have been exported outside the EU within 3 months after the time of purchase.
We charge an administration fee of GBP 15 per invoice, which will be subtracted from the refunded VAT.