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Reviews of SkatePro

4.8 of 5
(59.605)
52.326
5.599
920
334
426
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Excellent customer service. Would use again.
Andrew powell (Sunderland)
18/09/2019
Rating: 5 of 5!
Awesome service. Fried sky, quick and helpful. Thanks!
Mrs L. (Yelverton)
16/09/2019
Rating: 5 of 5!
Granddaughter delighted with skates. Quick and efficient delivery
Alison Newell (Cheltenham)
16/09/2019
Rating: 5 of 5!
Ordering process was straightforward and the order arrived promptly and well packaged.
Lynda Latham (Swynnerton)
16/09/2019
Rating: 5 of 5!
No issues
Nathan White (Ferndown)
16/09/2019
Rating: 5 of 5!
Fine, no problems
Jay Diez (Manchester)
16/09/2019
Rating: 5 of 5!
When you order something for a great price and it just arrives no hassle, that’s the sort of shopping experience everyone wants, right?
Matt P. (Reading)
16/09/2019
Rating: 5 of 5!
really great service, posted perfectly, great packaging, tracking was perfect. Definitely buying from again
daniel chahine (Bicester)
13/09/2019
Rating: 5 of 5!
Great service super shop a+++++
samuel williams (romford)
12/09/2019
Rating: 5 of 5!
Return and refund times not really acceptable
Jason W. (Culcheth)
11/09/2019
Rating: 1 of 5!
Reply from SkatePro:  Thank you for taking the time to write a review. We are sorry to hear that the return time took longer than expected. I can see we have received your package 6 business days after you have shipped it back to us. :/ We are working hard on improving our return options but we are really sorry that in your case it took longer time. Please get in touch with us if you experience the same issue again so we can help you out. 🙂
/Denisa
What a company!
Danny Roberts (Rugby)
11/09/2019
Rating: 5 of 5!
Very efficient and easy to work with
Hadley Robyey (Radlett)
10/09/2019
Rating: 5 of 5!
Since getting back into skating recently and my wife and 3 kids also getting in on the action Skate Pro have been my go to shop for all of our skates and accessories. Good price, helpful staff and quick delivery.
Dan Jennings (Maidstone)
10/09/2019
Rating: 5 of 5!
Fast delivery
E. Miles (Caerleon)
09/09/2019
Rating: 5 of 5!
Quick service
Darrell Dimond (Lingfield)
09/09/2019
Rating: 5 of 5!
Fantastic bike and fast delivery
Becky Harrison (Southampton)
09/09/2019
Rating: 5 of 5!
Always excellent
Kate B. (London)
04/09/2019
Rating: 5 of 5!
Excellent service, returns procedure fantastic with speedy delivery. Lots of follow up emails regarding my order, keeping me well informed of updates.
Phil May (Raughton Head)
04/09/2019
Rating: 5 of 5!
👍👍👍
lee cocozza (Wishaw)
03/09/2019
Rating: 5 of 5!
Absolutely amazing experience. Highly recommend this company. From ordering to delivery in under a week with communication updates frequently. Packaging was superb.
Sally Leonard (Blyth)
02/09/2019
Rating: 5 of 5!
Really easy to use this company and products arrived on time and well packaged.
Nikki Loats (Eastbourne)
02/09/2019
Rating: 5 of 5!
Happy with skatepro, competitive pricing, great products and delivery went smoothly.
Paul C. (London)
02/09/2019
Rating: 5 of 5!
1st purchase from skate pro and received 100% perfect & speedy service. Will be shopping here again.
Stuart H. (Cumbernauld)
02/09/2019
Rating: 5 of 5!
I hadnt realised it was international shipping so it took longer than I had expected. Apart from that the experience was simple and without friction - thanks!
Shaun Barker (Ealing Broadway)
01/09/2019
Rating: 4 of 5!
Skis look great. Can’t wait to get them out on the hill
Justin S. (Thatcham)
30/08/2019
Rating: 5 of 5!
Really great service - product came literally within hours of ordering it (I ordered overnight and it was still delivered the next day!) and really nice communication.
Elizabeth S. (London)
29/08/2019
Rating: 5 of 5!
Skatepro guys are awesome great product and delivered on time A++
Andy Clarke (Desborough)
29/08/2019
Rating: 5 of 5!
Great customer service good website and products very happy with the ones I kept and I'm so happy to be able to return the ones I didn't want
Ryan V. (London)
26/08/2019
Rating: 4 of 5!
Fantastic.
Julie MUIR (Tranent)
26/08/2019
Rating: 5 of 5!
Hello Alan Just to let you know that the skis (and straps) arrived safely. Many thanks. I am really happy with the service that I received from SkatePro. Kind regards Paul Seddon
Paul Seddon (Huddersfield)
26/08/2019
Rating: 5 of 5!
Ekselent service. love my new skates.
Zoran A. (Warrington)
24/08/2019
Rating: 5 of 5!
Great service and my son loves his new scooter. Thanks
Mr C M Thomas (Cardigan, Ceredigion )
24/08/2019
Rating: 5 of 5!
Great service
Tom Smith (Windygates)
23/08/2019
Rating: 5 of 5!
Reasonably comfortable but the metal fastenings are low quality metal that bend easy, same for the light fastenings. Good for varying terrain but can take some getting used to getting then on and off
I. Ford (Birmingham)
22/08/2019
Rating: 3 of 5!
excellent service
paul anderson (London)
22/08/2019
Rating: 5 of 5!
Speedy delivery, great product. No dramas.
Dain Thorne (Bristol)
21/08/2019
Rating: 5 of 5!
Fast delivery and quickly sent replacement
Samantha Swaby (Hemsworth)
20/08/2019
Rating: 4 of 5!
good thx
Michal Kardas (Heywood)
19/08/2019
Rating: 5 of 5!
Apart from a slight delay with the courier, which was dealt with quickly and in a very professional manner by the good people at SkatePro. The skis arrived exactly on time.Very friendly and helpful service. I look forward to dealing with them in the future Second order from SkatePro arrived on time with all items in perfect condition. Same excellent service as before. I have now had several orders with SkatePro. Each time I have had excellent service, and quick delivery of the items requested. They certainly deserve five stars.
Carl H. (Millom)
19/08/2019
Rating: 5 of 5!
Easy to navigate and good shipping time
J. Feast (Basingstoke)
19/08/2019
Rating: 5 of 5!
Great product
shaun lewis (dungannon)
19/08/2019
Rating: 5 of 5!
Good communication an prompt delivery. 👍🏼
Rob page (Kingston upon Hull)
19/08/2019
Rating: 5 of 5!
Great with fast delivery
Jacqui Henderson (Bodmin )
19/08/2019
Rating: 5 of 5!
Excellent customer service
James P. (St. Helens )
19/08/2019
Rating: 5 of 5!
Great product my son is very happy with them. Will be using this store again soon
Oliver moles (Ryde )
14/08/2019
Rating: 5 of 5!
Quick ordering, great product. My son is sooo happy with it! Thank you!
Karen O’Shaughnessy (St Austell )
13/08/2019
Rating: 5 of 5!
Absolutely awesome.
Jane Heaven (Wolverhampton )
12/08/2019
Rating: 5 of 5!
Skatepro were great, good information about the skates and fast delivery.
Claire H. (Warrington )
12/08/2019
Rating: 5 of 5!
Best ever
Harry Tendler (West Parley)
12/08/2019
Rating: 5 of 5!
Easy to use delivered as advertised very happy very good website and company
David m. (Co Durham)
12/08/2019
Rating: 5 of 5!
Not sure if my first review went through? Trucks very good, packaging was just a Jiffy bag so it arrived with tears and holes. Slight damage to black paint work on tucks.
Andrew Potter (Chelmsford)
10/08/2019
Rating: 3 of 5!
Reply from SkatePro:  Thank you for taking the time to write this review. 🙂 We have indeed received also your second review of the product itself. We are sorry to hear that your package got damaged during the delivery and of course that's not how we would like you to receive the package. We have therefore contacted you directly through your email to follow up with you as we don't want to leave you dissatisfied. 🙂
/Denisa
My experience with shopping at SkatePro was perfect. They answered my questions and the products I purchased were absolutely what I wanted. Many thanks.
NZ3015338 Suzanne Neve (Southall, Middlesex)
10/08/2019
Rating: 5 of 5!
Was easy to order and came within a reasonable time.
Charlotte Wheeler (Plymouth )
06/08/2019
Rating: 4 of 5!
Good service
Alfie Matthews (Waltham Cross)
05/08/2019
Rating: 4 of 5!
10/10. Very efficient
Gary Anderson (Braintree )
05/08/2019
Rating: 5 of 5!
Everything sent as requested and within the time. Cheers!
Philippa Jackson (HULL)
05/08/2019
Rating: 5 of 5!
Excellent
Tim Halliday (St Helens)
05/08/2019
Rating: 5 of 5!
Would highly recommend Skatepro! Will definitely shop with them again!
Mr Stuart Burton (Bournemouth)
05/08/2019
Rating: 5 of 5!
Brilliant service, fast and reliable 👍🏻thx
Anna D. (Eastbourne )
01/08/2019
Rating: 5 of 5!
Very efficient and great service. Thank you
Sarah Greenwood (Tadley )
31/07/2019
Rating: 5 of 5!
Easy to order, fast delivery, great service
Mrs wilson (Warlingham, Surrey)
30/07/2019
Rating: 5 of 5!
Fantastic service from SkatePro - loads of communication about the order, its processing and scheduled delivery, and their return service looks to be one of the best provisions that I've come across online. Top marks and would definitely recommend!
J. Clark (Pudsey)
30/07/2019
Rating: 5 of 5!
Good website with detailed info on products which helped me source appropriate replacements for my Samsonite 550 Series Spark Upright suitcase’s wheels which had shed their rubber tyres after 10 years' regular use. Wheels and bearings (8mm internal diameter) were available singly (elsewhere sold in 4s or 8s) and arrived in the UK after 3.5 days. Followup email received prompt acknowledgement and a response on the next business day. A very customer-focused business that almost makes me want to take up skating!
Kish Sharma (ALTON)
30/07/2019
Rating: 5 of 5!
Fantastic service and the customer service team are really helpful. I had to exchange my purchase for a different size and they were really helpful and quick. I’ll definitely use this site again
Stacey Judge (Birmingham)
29/07/2019
Rating: 5 of 5!
Great
Chris N. (LEICESTER)
29/07/2019
Rating: 5 of 5!
everything excellent, thanks
GRZEGORZ DABROWSKI (TORQUAY)
27/07/2019
Rating: 5 of 5!
Perect
Jason S. (DUNDEE)
25/07/2019
Rating: 5 of 5!
Spot on
Alex strath (Corby )
25/07/2019
Rating: 5 of 5!
Good
Louise kinver (St buryan )
24/07/2019
Rating: 5 of 5!
Fantastic service. Packaging could improve though
Jeff P. (London )
24/07/2019
Rating: 4 of 5!
Had been looking fro this deck for ages as mine was stolen. Great service from Skatepro would recommend to all
Michael Harrow (Cambridge)
23/07/2019
Rating: 5 of 5!
Great company 5*
Nathan tilly (Marlow)
22/07/2019
Rating: 5 of 5!
Deliveries are quickly despatched and as described.
Gail Lewis (Godmanchester)
22/07/2019
Rating: 5 of 5!
Nice shopping experience, good delivery times.
Richard C. (Sale)
19/07/2019
Rating: 5 of 5!
Always comes late
Janice miller (Brighton)
18/07/2019
Rating: 3 of 5!
Reply from SkatePro:  Thank you for your review. I am sorry to hear that your order arrived late. :(
I can see that you have ordered once from us and your package arrived with a one day delay. However, I was unable to find any other orders that would be connected to your email address with delayed delivery.
/Denisa
A good price and fast delivery
Richard Sansom (Brighton)
18/07/2019
Rating: 5 of 5!
Helmet looked so cool but I ordered the wrong size :( I will be ordering the right size once I receive a credit :) Delivery date was spot on.
Brett S. (Swanley)
17/07/2019
Rating: 5 of 5!
All good, for use again for sure.
Mark Davis (Southampton)
17/07/2019
Rating: 5 of 5!
The products came very quickly and we got what we wanted
Marta Muskietorz (Pinner )
15/07/2019
Rating: 5 of 5!
My 13 and 11 year old children are very happy with the bike. Arrived quickly and seems a good quality product. Thanks!!!
Anne T. (Aberdeen )
15/07/2019
Rating: 4 of 5!
Great scooter..my 10 year old very happy
Emma Judd (Truro)
15/07/2019
Rating: 5 of 5!
Good website with plenty of information and a lot of reviews to help with selection of size etc. Roller skates, pads and bag all purchased together and delivered together. Delivered in the timescale stated, well packaged and all items exactly as described.
Brian C. (Kilmarnock)
14/07/2019
Rating: 5 of 5!
I made two purchases. The first one is at the GLS distribution center since July 5th. The second was delivered on July 12. I contacted by email asking for help on July 9, I received 2 replies and then when I covered a deadline, I was ignored. I do not want the products of the first purchase since I am only in London until July 15. Cancel the delivery, since the product is lost at GLS and refund my money. Maybe you can still buy a similar skates in a physical store. I have the right to be respected and heard, because you want to take this right? Create a better policy of dealing with problems. Attending well is a basic premise, not only in the sale, but much more in the problem and in the solution of it. Very sad and disgusted with this situation, unnecessary.
Eduardo Rosa (LONDON)
14/07/2019
Rating: 1 of 5!
Reply from SkatePro:  Thank you for your review. Although, we must say you were never ignored and we have been in touch with you during the whole time and trying to solve the issue. We were trying confirming with you if the delivery address is correct but we haven't received an answer regarding that.
Of course, from time to time it can, unfortunately, happen that the delivery gets delayed but we always try to find a solution that would work the best for the customer.
In this case, as you preferred we have processed the refund.
/Denisa
Brilliant service
Stephanie Powell (Warrington)
11/07/2019
Rating: 5 of 5!
Absolutely great!
Glenn A. (London)
10/07/2019
Rating: 5 of 5!
Very good thank u
Adamash Herbert (southampton)
10/07/2019
Rating: 5 of 5!
Everything's fine :)
Daniel Gyarmati (SLOUGH)
10/07/2019
Rating: 5 of 5!
Absolutely brilliant product, easy to put together and one happy child. Order came on time as expected
Gemma Cochrane (Plymouth )
09/07/2019
Rating: 5 of 5!
Excellent, have placed a subsequent order with these guys as they deliver great service.
Stephen Dionne (Aberdeen)
08/07/2019
Rating: 5 of 5!
great service and helpful
paul nicholson (Newcastle upon Tyne)
08/07/2019
Rating: 5 of 5!
Great service
Richard Morgan (Swansea)
08/07/2019
Rating: 5 of 5!
Ordered the new stolen 2020 12” great service arrived 2 days earlier than expected my 3 year loves is new bmx and free cammo tyres!!! Highly recommend Skatepro!👍
Andrew Lilley (Nottingham)
06/07/2019
Rating: 5 of 5!
Very good customer service, my scooter arrived very quickly and when I had a slight problem with it, Skate Pro organised replacement and pick up rapidly making the whole process easy. All communication has been excellent. I will definitely be from them again
Paul Fry (Wiveliscombe )
05/07/2019
Rating: 5 of 5!
Skate pro are excellent. My boots arrived promptly and the advice I was given on the phone was very helpful. I got the next 80 free skates and I love them. They are strong, fast, with excellent support. I’ve not skated for 10years but picked it up straight away with the help of these skates. They are everything they say they are. Thanks skatepro for breaking the mold and actually providing a pleasurable experience. Martin, Warminster uk.
Martin Champness (Warminster)
04/07/2019
Rating: 5 of 5!
Hello Yes is very good,my boys very happy. Thank you
INGRIDA BERANKIENE (shortstown)
04/07/2019
Rating: 5 of 5!
Excellent
K. paull (Pontypridd)
03/07/2019
Rating: 5 of 5!
Fantastic price.. Black blades for my son.. loves them..
Paul McGoldrick (Lanarkshire )
01/07/2019
Rating: 5 of 5!
Great customer service and item came on time
Will Haycock (Tiverton)
01/07/2019
Rating: 5 of 5!
Fast delivery very reliable
Colin Baglin (Bolton)
01/07/2019
Rating: 5 of 5!
Whilst at work ordered skates and bag to carry them in for my daughter was definitely a good move as they were delivered within days and she was over the moon good dad strikes again
Anthony McAndrew (Wallsend Tyne and )
01/07/2019
Rating: 5 of 5!
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