Buyer Protection with Trusted Shops

Trusted Shops provides SkatePro customers with a free money-back guarantee, ensuring your order is secure after each purchase. Upon completing your order, you will be offered the option to activate money-back guarantee.

If your order is not delivered or you do not receive a refund after returning goods, Trusted Shops will help you find a solution and refund payments already made.

The free guarantee covers all payment methods and protects purchases up to £2500 per order. Buyer Protection is valid for 30 days.

More info about buyer protection

Certified by Trusted Shops

SkatePro has been certified by Trusted Shops since 2014. This trustmark guarantees secure shopping, data protection, and reliable customer service. Shop confidently at SkatePro, knowing your purchases are fully protected.

The Trusted Shops trustmark is awarded based on strict criteria and cannot be purchased. If a store fails to maintain these standards and does not take corrective action when required, the trustmark will be revoked, and the store will no longer be permitted to display it.

Benefits for You as a Customer:

• Buyer Protection: Secure your purchase after completing your order.
• Identity & Creditworthiness: Our identity and creditworthiness are verified and monitored regularly.
• Security & Data Protection: Personal data is collected in compliance with legal requirements, and all data transfers are fully encrypted.
• Cancellation & Returns: Clear policies on cancelling orders, exercising withdrawal rights, and return costs.
• Products & Costs: Verified compliance with Trusted Shops standards, including clear pricing and cost transparency.
• Order & Transparency: The entire ordering process is reviewed for clarity and functionality.
• Service Quality: Shops maintain a minimum 4-star rating and respond to at least 95% of inquiries within five days.