365 days return
Not sure if you are about to order the right product? No worries, we give you 365 days to change your mind!
The goods can be returned within one year. This gives you plenty of time to try and evaluate the products! You can test them as in a local store, but normal use or testing outdoors is not allowed.
You will be refunded the shipping costs, if you return your whole order. This does, however, not include the return shipping costs. (£3.95 if you use our return services). If you return part of your order, you will not be refunded the shipping costs. In this case, you will pay for both the shipping costs as well as the return shipping costs. Unfortunately, we do not do exchanges. If you wish to order a new product, you are always welcome to place a new order!
Please contact us if you need any guidance on choosing a new product. We will gladly help you to find what suits your needs best.