Reply from SkatePro: Hi Racheal,
I'm sorry to hear about your experience! I have looked into your order and I can see that you have ordered size 3-4 by mistake. That is very unfortunate, but I'd like to remind you that purchasing a return label from us only costs 20$ and is definitely cheaper than if you sent the product back yourself. Since the skates are unused, you are entitled to a full refund, of course.
Any questions? Please write to us at firstname.lastname@example.org or call 1-786-352-8152 between Mon-Thu 12 am - 5:30 pm, Fri 12 am - 11 am, Sat 12 am - 7 am (EST)