Reply from SkatePro: Hi Wiktoria!
I'm sorry to hear that you are not completely satisfied with the board. It is indeed an entry-level skateboard, however, if you think that the product is faulty, please contact us and we can take a closer look at it and possibly claim it with the supplier.
Any questions? Please write to us at firstname.lastname@example.org or call 0330 027 0202 between Mon-Thu 5 am - 9:30 pm, Fri 5 am - 4 pm, Sat 5 am - 1 pm (GMT)