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When choosing Klarna as a payment option, you have 4 possibilities; pay now, pay in 30 days, pay in 3 interest-free installments and financing.
When selecting any payment type via Klarna, Klarna pays SkatePro and you pay to Klarna. You will receive the invoice directly from Klarna, and you will need to reach out to Klarna directly in case of any concerns or problems.
Pay Now
You can choose to pay right when ordering via Klarna. In this case, you can avoid having to enter all your card details on the website. You can just use your own online banking details you registered at Klarna to make a purchase. The transaction is immediate, and your order will be received and processed right away. You can find all Terms & Conditions here.
Pay in 30 days
With Pay in 30 days, you can pay for something you buy up to 30 days from the shipment of your goods or when services you have purchased become available. You must be at least 18 years old, and your social security number has to be validated by Klarna (this happens automatically in the payment process). Read the Pay Later in 30 Days Terms & Conditions here.
3 interest-free payments
By picking this option, you can pay for something you buy by dividing the cost into 3 equal installments. When you select this option, just enter your card details to complete your purchase. There won’t be any interest, fees or charges for using a debit or credit card by Klarna. Although your bank might charge you interest or other fees on top if you pay using an interest-bearing credit card, for example. Read the Pay in 3 installments Terms & Conditions here.
Fair Financing
In case 3 installments would not fit your needs, fair financing by Klarna is also available. You can find an example credit agreement here.
Rejected Payment
Was your payment rejected, or do you need to extend the payment time? Please contact Klarna directly. The payment agreement is handled by Klarna, so unfortunately SkatePro cannot help you in these situations.
Returns and refunds via Klarna
Would you like to return your order, or are you entitled for refund for any reason? Please contact both Klarna and SkatePro to avoid additional fees.
- Once the item has been registered in our warehouse, we will inform Klarna about the return, and they will cancel/adjust the invoice.
- If you already paid the invoice, Klarna will send you an email with further information about the refund process once we have registered the returned items.
For further information, read general information on Klarna.
