Klarna is a way to borrow money. Pay in 30 days and Pay in 3 are interest-free; Financing may charge interest. You must be 18+ and a UK resident, and your application is subject to status and an affordability check. Missing payments may lead to fees and could affect your credit file and your ability to borrow in future. Your agreement is with Klarna. Read Klarna’s terms in full before choosing it.
When selecting any payment type via Klarna, Klarna pays SkatePro and you pay to Klarna. You will receive the invoice directly from Klarna, and you will need to reach out to Klarna directly in case of any concerns or problems.
Pay Now
You can choose to pay right when ordering via Klarna. In this case, you can avoid having to enter all your card details on the website. You can just use your own online banking details you registered at Klarna to make a purchase. The transaction is immediate, and your order will be received and processed right away. You can find all Terms & Conditions here.
Pay in 30 days
With Pay in 30 days, you can pay for something you buy up to 30 days from the shipment of your goods or when services you have purchased become available. You must be at least 18 and a UK resident. As part of the payment process, Klarna will carry out a check to confirm your details and assess the application. Read the Pay in 30 Days Terms.
3 interest-free payments
Split the cost into 3 equal instalments. Klarna charges no interest or fees for using a debit or credit card for this option. Note: if you pay using a credit card, your own card provider may still charge interest or fees. Read Klarna's Pay in 3 Terms.
Fair Financing
If Pay in 3 doesn’t suit you, Klarna Financing lets you spread the cost over a longer period. This is a longer-term credit agreement and may charge interest. See the representative example and credit agreement before you apply.
In case 3 installments would not fit your needs, fair financing by Klarna is also available. You can find an example credit agreement here.
Rejected Payment
Was your payment rejected, or do you need to extend the payment time? Please contact Klarna directly. The payment agreement is handled by Klarna, so unfortunately SkatePro cannot help you in these situations.
Returns and refunds via Klarna
Would you like to return your order, or are you entitled for refund for any reason? Please contact both Klarna and SkatePro to avoid additional fees.
- Once the item has been registered in our warehouse, we will inform Klarna about the return, and they will cancel/adjust the invoice.
- If you already paid the invoice, Klarna will send you an email with further information about the refund process once we have registered the returned items.
For further information, read general information on Klarna.
Complaints
Your credit agreement is with Klarna, so please raise any payment issues or complaints with Klarna first. If Klarna cannot resolve your complaint, you may be entitled to refer it to the Financial Ombudsman Service at financial-ombudsman.org.uk
